Beware of unauthorized or fraudulent hotel agencies and websites!
Please be aware that an increasing number of fraudulent companies are offering hotel rooms and/or registrations to congress attendees. Companies calling themselves Exhibition Housing Management, ehotel Services or Convention Hotel Services have been contacting potential delegates and companies supporting the ERA Congress in Paris 2022.
If you are contacted by any company or agency other than Congrex offering housing for the ERA Congress 2022 in Paris, please note that these companies are not authorized to represent the ERA in any way, nor do they have access to the officially contracted ERA Congress 2022 room blocks or rates.
If you are contacted by any such agency or have any questions regarding their legitimacy please don’t hesitate to contact us at email@example.com.
How Does Hotel Fraud Work?
These groups promote attractive deals with local accommodation providers, but once payment has been received, the company disappears and can no longer be contacted by phone or email. Once the attendee contacts the hotel directly about their room, they realise the hotel has no record of them or their stay. Not only is their money gone, they must then scramble to find last-minute accommodation, which is rarely convenient to the venue.
How to Avoid Fraud?
- Book through our Official Accommodation Partner Congrex at firstname.lastname@example.org
- Investigate all documentation regarding the company.
- Use credit cards to guarantee your rooms, rather than wire transfers.